Your software works. Their data doesn't. We keep recipe masters, counts and reconciliations true, so your customers use the inventory module instead of churning. You keep the subscription; we do the labour your team was never staffed for.
| You (POS partner) | Backhouse | |
|---|---|---|
| Software licence & subscription | ✅ Yours | — |
| Product support & bugs | ✅ Yours | — |
| Recipe / ingredient master upkeep | — | ✅ Ours |
| Payout & bank reconciliation | — | ✅ Ours |
| “The numbers don't match” tickets | Hand to us | ✅ Ours |
| The customer relationship | ✅ Stays yours | — |
We do not sell POS software and we never recommend a customer switch platform. If a customer asks us to compare vendors, we decline and refer them back to you.
You introduce, we deliver, you receive a referral fee. Terms, escalation path and co-branding options are in the one-page partner sheet — ask for it.
Send us your top three churn reasons. If “numbers” is on the list, we should talk.
Talk partnership